Privacy Policy - Cognicion

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Privacy Policy

Last Updated: April 14, 2026

Cognicion LLC (“Cognicion,” “we,” “our,” or “us”) respects your concerns about privacy and is committed to protecting your personal information. This Privacy Notice describes the types of personal information we collect, how we use it, the legal bases for processing, with whom we share it, and the rights and choices available to you.

This Privacy Notice applies to Cognicion’s websites, applications, products, and services (collectively, the “Services”).

Click on one of the links below to jump to the listed section:

Information We Collect

You may choose to provide us with personal information, including:

  • Contact information (name, email address, phone number, mailing address)
  • Account credentials (username, password)
  • Payment information (billing details, transaction records)
  • Professional information (employment history, résumé/CV)
  • Demographic information (such as age or date of birth, where permitted)
  • Communications (emails, inquiries, survey responses)

When you use our Services, we may collect information by automated means, including:

  • Device and browser information (IP address, device identifiers, operating system)
  • Usage data (pages visited, features used, session duration)
  • Location data (general geographic location inferred from IP)
  • Cookies and similar technologies (e.g., web beacons, pixel tags)

We may receive personal information from:

  • Service providers and vendors
  • Analytics providers
  • Social media platforms (if you interact with us through those services)

When you use our Website, we may obtain certain information by automated means, including:

  • Cookies, which are text files that websites send to a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser
  • Pixel tags, (also known as a web beacon), which is a type of technology that is often used in combination with cookies, is placed on a website to track certain activity, such as views of a website
  • Server or device logs
  • Other technologies

We use cookies and similar technologies to:

  • Operate and maintain our Services
  • Analyze usage and performance
  • Personalize content and advertisements

You can manage cookie preferences through your browser settings. Some features of our Services may not function properly without cookies.

Where required by applicable law, we rely on the following legal bases:

  • Performance of a contract (e.g., to provide our Services)
  • Legitimate interests (e.g., improving Services, fraud prevention, analytics)
  • Consent (e.g., marketing communications where required)
  • Legal obligations (e.g., compliance with applicable laws)

How We Use the Information We Obtain

We may use personal information to:

  • Provide, operate, and improve our Services
  • Process transactions and manage accounts
  • Communicate with you, including responding to inquiries
  • Send marketing and promotional communications (subject to consent where required)
  • Personalize user experiences
  • Conduct analytics, research, and product development
  • Manage recruiting and employment opportunities
  • Detect, prevent, and respond to fraud, security incidents, and misuse
  • Comply with legal obligations and enforce our Terms & Conditions

We also may use the information in other ways for which we provide specific notice at the time of collection.

Third-Party Analytics Services

We may use third-party analytics services (such as Google Analytics) to help us understand how users engage with our Services. These providers may use cookies and similar technologies to collect information about your use of the Services. To learn more about Google Analytics, please visit https://www.google.com/policies/privacy/partners/.

Information We Share

We do not sell personal information as defined under applicable law.

We may share personal information with:

  • Affiliates within the Cognicion group
  • Service providers performing services on our behalf (e.g., hosting, analytics, payment processing, marketing)
  • Business partners where necessary to provide Services
  • Authorities or legal entities when required by law or to protect rights and safety

We require service providers to process personal information only as necessary and in accordance with this Notice.

International Data Transfers

We may transfer personal information to countries outside your jurisdiction, including the United States.

Where required, we implement appropriate safeguards, such as:

  • Standard Contractual Clauses (SCCs)
  • Data Privacy Framework certifications (where applicable)
  • Other legally recognized transfer mechanisms

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this Notice
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce agreements

Your Rights and Choices

GDPR Rights (EEA/UK Residents)

You may have the right to:

  • Access your personal information
  • Request correction or deletion
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

You also have the right to lodge a complaint with a supervisory authority.

CCPA/CPRA Rights (California Residents)

You may have the right to:

  • Know what personal information we collect and disclose
  • Request deletion of your personal information
  • Correct inaccurate personal information
  • Opt out of “sale” or “sharing” of personal information (if applicable)
  • Limit use of sensitive personal information (if applicable)

To exercise your rights, contact us using the details below.

Your Choices

You may:

  • Opt out of marketing communications at any time
  • Update or correct your account information
  • Adjust cookie preferences through your browser

How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect personal information against accidental, unlawful or unauthorized access, destruction, loss, alteration, disclosure or use.

Children’s Privacy

The Website is designed for a general audience and are not directed to children. In connection with the Website, we do not knowingly solicit or collect personal information from children under the age of 13 without parental consent.

For your convenience and information, the Website may provide links to other online services (such as websites or social media platforms), and may include third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by Cognicion, we are not responsible for these third parties’ information practices.

Updates to Our Privacy Policy

We may update this Privacy Policy from time to time and without prior notice to you to reflect changes in our personal information practices. We will indicate at the top of the policy when it was most recently updated.

How to Contact Us

You can update your preferences, ask us to remove your information from our mailing lists, submit a request or ask us questions about this Privacy Policy by contacting us at:

Cognicion LLC
1021 E Cary Street, Suite 901
Richmond, Virginia 23228
info@www.cognicion.com
1-804-627-3425

Additional Disclosures for Specific Jurisdictions

California Residents

For more information about your privacy rights under California law, please contact us using the information above.

EEA/UK Residents

The data controller for purposes of applicable data protection law is Cognicion LLC. Where required, we will appoint an EU/UK representative.

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