The Services You Need to Make Your Case

You have one shot to prove your case. Trust us to help you.

More than what you’d expect

The Cognicion team uses time-tested project management practices combined with cutting-edge technology to help you take decisive action and achieve desired results. The Cognicion process is based on collaborative planning with all client and counsel stakeholders; leading practices adapted to your specific project needs; quality control embedded throughout the project; transparent communication protocols; and technology-leveraged document review. We want to be your team.

A few words about our pricing philosophy

There seems to be a new article published every day in the legal press regarding the desire (read “requirement”) for more flexibility, transparency and predictability associated with the cost of eDiscovery.  At Cognicion, we hear you!  We’ve created a suite of pricing models that are easily understood and designed to meet a variety of client requirements, ranging from individual matters with limited scale, to large-scale multidistrict or cross-border matters, to a portfolio of corporate cases and so on. We get it that no two cases are necessarily identical, but we’ve built pricing models that we think you’ll agree are well suited for whatever you may need to tackle. Our models include “all-inclusive” document review pricing, per custodian, fixed and alternative fee approaches, as well as traditional “a la carte” pricing.  We will work closely with you to develop a pricing model that best meets your budgetary needs and mitigates the likelihood of any surprises. Just give us a call. We want to help you win your case and we’re committed to doing it in a way that fits within your budget.

Our Services

Discovery Management Planning

This well-known adage says it best: “Measure twice, cut once.”

Indeed, when it comes to eDiscovery compliance, having to cut more than once can raise costs, cause delay, increase risk, and forfeit credibility for client and counsel. Project planning is the key defense against these possible pitfalls and potentially expensive issues. We know that in the world of electronic discovery – where volumes of data can be immense, time frames can be limited, and the risks associated with allegations of spoliation must be recognized – project planning is not a luxury. It is a necessity. A few hours of project planning is the best insurance against days, weeks, or in the worst-case scenario, months of remediation efforts!

At Cognicion, we view project planning as a core strength and an essential component of our eDiscovery service offerings. It is our way of helping counsel and clients to “see around the corner,” and by doing so, mitigate risk, anticipate obstacles, and overcome potential barriers before they even arise. Our collective experiences are at the heart of this process and through careful consideration of those experiences, we have developed an approach that focuses on continuous collaboration among the key stakeholders – counsel, the client, and Cognicion – on each and every matter.

During our planning dialogue, we will discuss the needs of the client, the scope of the matter, and any unique issues that are of note. We’ll also describe our approach to managed review, including our processes and protocols, how we train review teams, our approach to using various tools in the technology-assisted review toolkit, and how we’ll undertake quality control and employ our Statistical Quality Assurance program to the matter at hand. We’ll also work with each stakeholder to anticipate issues relating to the identification and handling of potentially privileged materials or other types of documents that require special handling by the team. Effective planning also includes the identification of necessary tasks and the ownership of those tasks among the respective stakeholders. To address this, we have developed a project planning checklist that highlights the components of a project, assigns ownership and accountability of those components accordingly, and establishes clear milestones and deadlines for each task.

Taking the time for proper project planning does not always come naturally to all of the many people associated with a matter, especially when they find themselves in the heat of a complex, time-sensitive litigation. There is the natural desire “to get things moving” immediately and to let planning take care of itself as a matter matures. We know that we are asking a lot to resist those all too common feelings. But if we might end with another quote, this time from Cormac McCarthy’s The Road, “If trouble comes when you least expect it, then maybe the thing to do is to always expect it.” No truer words have been penned about the importance of planning for and managing a successful electronic discovery project!

Managed Document Review Services

The Cognicion team brings decades of professional managed-review experience to its projects. We use time-tested and proven project-management leading practices, and employ the know-how needed to leverage emerging-data management and review technologies. This combination allows us to work smarter and faster when it comes to document review and analysis.

Our processes are focused on quality and our approach is flexible.   We have broad experience across a wide spectrum of matters, including basic litigation cases, complex, multidistrict civil cases, internal investigations, and governmental inquiries.

We also believe in transparency and we recognize the need for continuous communication of noteworthy document information and of reporting project status to our clients.

Our document review services include:

  • Project planning and oversight;
  • Project budgeting;
  • Communication and documentation regarding key stakeholder communications;
  • Status report development and distribution; and
  • Technology-leveraged quality control processes.

Processes, protocols, work flows, and even the most sophisticated technology-assisted review tools are not self-executing. That is why we believe that a well-trained team, using the best available technology and combination of technological tools, can provide high quality, cost-effective document review. We further believe – and it is the premise on which we have built Cognicion – that this mix of technology and human judgment and oversight provides the experience and expertise required for meeting today’s eDiscovery challenges, including how to:

  • Gain access to all required or potentially responsive data;
  • Understand unstructured information that may reside in many data “silos”;
  • Quickly organize or cull data to enable informed strategic decision making;
  • Control the total cost of analyzing large volumes of data; and
  • Manage risk with a highly secure and defensible workflow.

Of course, no eDiscovery effort can be undertaken without the application of the right technology to the data set under review. Cognicion has the knowledge and ability to utilize a number of tools to assist you in effectively and efficiently completing your project, including the use of concept clustering, data mining, e-mail threading, and predictive coding so the “right review eyes” are on the right documents.

Data Handling

Successfully getting data from the client to the review platform is mission critical. That is why we at Cognicion work closely with counsel and the client to develop and implement the right procedures so that “bad things don’t happen to good data” as it moves from the client’s environment to the review team.

We are accustomed to working closely with stakeholders in the development of preservation protocols as well as in the development and execution of strategies for safely collecting data from the client’s custodians. Once collected, we have rigorous chain-of-custody procedures in place so that we – and you – can track data as it goes through the litigation life cycle of collection, processing for review, review, and production and so that we can always answer the questions, “Where are we?” and “What’s left?” accurately and on a timely basis.

Trial Support Services

As then Chief Magistrate Judge Paul W. Grimm observed in Lorraine v. Markel American Insur. Co., “Very little has been written … about what is required to insure that ESI (“Electronically Stored Information”) obtained during discovery is admissible into evidence at trial. . . . This is unfortunate, because considering the significant costs associated with discovery of ESI, it makes little sense to go to all the bother and expense to get electronic information only to have it excluded from evidence.”

Not surprisingly, we completely agree! At Cognicion, we recognize that trial is the culmination of months, and sometimes years, of meticulous and exhaustive work, and that it requires the flawless presentation of often detailed and complex information. The execution of your presentation must be flawless.

Cognicion provides technical and creative support at trial. Our services include war-room build out and support, the use of trial presentation software, courtroom set-up, and in-court, hot-seat services, the consultation and development of courtroom graphs, and multimedia production for in-court use.

From the processing of electronically stored information, to the use of that ESI at trial – Cognicion has you covered.

Non-Litigation Review Services

Cognicion also brings its full suite of review skills to non-litigation review matters. We’ve learned that the same skill sets we bring to litigation review – including a disciplined approach to process and procedure – can readily be applied to a wide variety of non-litigation matters. These include due-diligence reviews in the context of creating a deal room for an acquisition; the examination of files – both hard copy and in electronic form – to determine the completeness of the documentation found in those files; or an effort to ascertain whether certain regulatory requirements have been met by companies in regulated industries. As with a litigation matter, we will work with the stakeholders to develop a detailed plan of attack, train a cost-effective review team on what to look for, and employ a database as a means for capturing the results of our review.